Track Your Order
Enter the tracking number from your shipping confirmation email to see where your parcel is.
Can't find your tracking number? It's in the shipping confirmation email we send when your order leaves our warehouse. Still stuck? Contact us with your order number and we'll look it up for you.
Shipping Questions
When will my order ship?
Orders are packed and shipped within [1–2] business days. You'll get an email with your tracking number as soon as it leaves.
How long does delivery take?
Most orders arrive within [X–Y] business days. [Update with your real delivery times.]
My tracking hasn't updated. What now?
Tracking can take 24–48 hours to show movement after the label is created. If nothing changes after [5] business days, contact us and we'll sort it out.
Where's my digital routine?
The Secret Balance Routine is emailed right after you order. Check your spam or promotions folder, or contact us and we'll resend it.